Creating a top-notch customer experience
CX + Content Strategy
I built and managed the highest-rated photography business in the Dominican Republic for 9 years.
I sold the business upon moving to Argentina in 2024.
At the time of my exit, all Google rankings and 5-star reviews remained intact.
The entire customer journey, from initial inquiry to final delivery, was carefully planned and automated. My marketing funnel prioritized delivering an exceptional user experience from the very first touchpoint with the customer.
Through a hand-picked martech stack (CRM, automation platforms, and industry-specific services) solutions were provided even before questions arose.
Before and after their purchase, clients received comprehensive guides and tutorials that accompanied each stage of the buyer's journey.
A seamless and highly informative experience for every customer was my top priority.
Top-Rated Experience
Six figures in two years
#1 Google Rankings
Automated Workflow